Question 1

What are the check-in and check-out times at Somerset Central TD Hai Phong City?

Accepted Answer

Check-in time for Somerset Central TD Hai Phong City is 2:00 PM and check-out time is 12:00 PM.

Question 2

Is breakfast included at Somerset Central TD Hai Phong City?

Accepted Answer

Yes, breakfast is included. Breakfast is served on Level 6, from 6:00 AM to 10:00 AM on weekdays, from 6:30 AM to 10:30 AM on weekends at VND 170,000++(subject to 10% VAT and 5% Service charge).

Question 3

How much is an extra bed?

Accepted Answer

An extra bed is chargeable at VND 650,000++ per night (subject to 10% VAT and 5% Service charge) for every room type.

Question 4

What is the cancellation policy if you wish to cancel the booking?

Accepted Answer

The cancellation policy is applied as below:

* For short stays of less than 30 nights: at least 24 hours prior to the day of arrival

* For mid and long stays of 30 nights and above: 7 days

Cancellation Charges:

* 1 night's rental fee for stays of less than 29 nights

* 3 nights' rental fee for stays of 30 nights and above

Please refer to Somerset Central TD Hai Phong City cancellation policy on our site for more details about any exclusions or requirements.

Question 5

Does Somerset Central TD Hai Phong City allow pets?

Accepted Answer

Yes, pets are allowed at Somerset Central TD Hai Phong City and must follow policies as below:

1. Only Dogs, Cats, Hamsters, Rabbits, and Fish are permitted.

2. No more than two pets are permitted per apartment.

3. Only Pet(s) under 10kg at full-grown size, domestically trained and vaccinated in compliance with local legislation requirements can be approved/permitted.

4. Pet(s) breed, weight, and full valid vaccination certificate (certifications date must be validated at least 3 months from date of arrival) must be presented prior to arrival or during arrival for short-stay guests.

5. Pet(s) must be kept in a pet carrier or held by the owner when it is inside the property unless it is in the room.

6. Other house rules will be applied.

Question 6

Is there housekeeping service?

Accepted Answer

Yes, we offer housekeeping daily.

Question 7

What is the smoking policy at Somerset Central TD Hai Phong City?

Accepted Answer

Somerset Central TD Hai Phong City does not permit smoking inside the property but allows smoking on the Ground floor & Balcony.

Question 8

Is there car parking available at Somerset Central TD Hai Phong City?

Accepted Answer

Yes, car parking is available at Somerset Central TD Hai Phong City:

Monthly Car Parking Fee: VND1,500,000

Monthly Motorbike Parking Fee: VND110,000

Short stay: Complimentary

Somerset Central TD Hai Phong City

Accommodation in Hai Phong