Question 1

Is there housekeeping service?

Accepted Answer

Yes, we offer daily housekeeping for short-term and three times a week for long-term stay.

Question 2

Are there laundry machines?

Accepted Answer

All room types are equipped with washing machines.

Question 3

How  many people can stay in an apartment?

Accepted Answer

2 persons for Studio and One-Bedroom types, 3 persons for Two-Bedroom types, 4 persons for Penthouse.

Question 4

What is provided in kitchenette?

Accepted Answer

The kitchenette includes Chinaware and Glassware, Cooker Hob & Hood, Crockery & Cutlery, Electric Kettle, Refrigerator, Toaster.

Question 5

How do I get to Somerset Palace Seoul?

Accepted Answer

Somerset Palace Seoul is easy to access from Anguk (Line 3), Jonggak (Line 1), Gwanghwamun (Line 5) station and it is near to Jogyesa Temple and Gwanghwamun Square.

Question 6

What are the check-in and check-out times at Somerset Palace Seoul?

Accepted Answer

Check-in time for Somerset Palace Seoul is 12PM and check-out time is 3PM.

Question 7

What are the facilities available at Somerset Palace Seoul?

Accepted Answer

Some of the more popular amenities offered at Somerset Palace Seoul include free Wi-Fi access, Residents' lounge, Fitness centre, Children's playroom, Business centre*, Rooftop Garden, Rooftop swimming pool and Jacuzzis (*Charges may apply).

Question 8

Does Somerset Palace Seoul offer business services?

Accepted Answer

Yes, Somerset Palace Seoul offers guests access to business services such as Business centre, Meeting rooms, Seminar rooms during your stay (Charges may apply).

Question 9

Is there car parking available at Somerset Palace Seoul?

Accepted Answer

Yes, car parking is available at Somerset Palace Seoul (1 car park per each room).

Question 10

Is there a minimum night stay requirement at Somerset Palace Seoul?

Accepted Answer

No, there is no minimun night stay requirement at Somerset Palace Seoul.

Question 11

Does Somerset Palace Seoul allow pets?

Accepted Answer

Yes, pets are allowed at Somerset Palace Seoul. Our Pet Policies are KRW 30,000 + 10% vat per night for short-term and for long-term KRW 1,000,000 + 10% vat for security deposit and KRW 150,000 + 10% vat per month.

Question 12

What is the cancellation policy if you wish to cancel the booking?

Accepted Answer

The cancellation policy is booking must be cancelled by 3PM the day before arrival to avoid a cancellation charge amounting to 1 night's rental fee (for less than 29 nights stay) and 7 days before arrival to avoid a cancellation charge amounting to 3 nights' rental fee (for 30 nights stay and above). Please refer to Somerset Palace Seoul cancellation policy on our site for more details about any exclusions or requirements.

Question 13

How much is an extra bed?

Accepted Answer

An extra bed is KRW 38,500 per night (No available to set up an extra bed on Studio type).

Question 14

What is the smoking policy at Somerset Palace Seoul?

Accepted Answer

Somerset Palace Seoul does not permit smoking in property building.

Question 15

What are some of the property amenities at Somerset Palace Seoul?

Accepted Answer

Top room amenities include kitchenette, air conditioning, flat screen TV, etc.

Question 16

Are toiletries provided at Somerset Palace Seoul?

Accepted Answer

Yes, toiletries such as Towels, Shampoo, Body cleanser, Lotion are provided at Somerset Palace Seoul (Toothbrushes and Toothpaste are not provided).

Question 17

What are some of the child-friendly services and amenities available?

Accepted Answer

Somerset Palace Seoul offers Children's playroom, Outdoor Garden, Rooftop Garden, Rooftop swimming pool and Jacuzzis and provides baby cots upon request (Subject to availability).

Question 18

What is the closest train, metro or bus station to Somerset Palace Seoul?

Accepted Answer

The closest subway station to Somerset Palace Seoul is Anguk (Line 3, Exit 6) and Jonggak (Line 1, Exit 2) and Gwanghwamun (Line 5, Exit 2) station are also close to the property.

Question 19

What popular attractions are close to Somerset Palace Seoul?

Accepted Answer

Guests at Somerset Palace Seoul can easily visit Gyeongbokgung Palace and Gwanghwamun Square (5 minutes by walk), Insa-dong (3 minutes by walk), Chunggyecheon stream, Bukchon and Samchung-dong (10 minutes by walk), Myeong-dong and Namdaemun Market (10 minutes by car) and more tourist spots are around the property.

Question 20

What popular shopping places are close to Somerset Palace Seoul?

Accepted Answer

Shopping options nearby Somerset Palace Seoul include Insa-dong (souvenirs and antique shops), and Myeong-dong (Lotte & Shinsegae Department Store, famous shopping district in Seoul) can be easily reached.

Question 21

Does Somerset Palace Seoul have airport transportation?

Accepted Answer

No, Somerset Palace Seoul does not offer airport transportation for guests. Airport transportation vehicle booking service is available upon request via email at enquiry.seoul@the-ascott.com (*Charges may apply).

Question 22

Can I make a special/specific request for my stay?

Accepted Answer

Any special requests for Somerset Palace Seoul will be noted at the time of the enquiry, and a further follow-up from our team will reveal whether any request can be accommodated.

Question 23

What food & drink options are available at Somerset Palace Seoul?

Accepted Answer

Guests can enjoy food and beverages at Crystal Jade Shanghai Palace' (Chinese Restaurant, 1Fl.), The Kitchen Il Forno (Italian Restaurant, 1Fl.), Dutch and Bean (Café, 1Fl.) and Sushi Wa (Japanese Restaurant, 2Fl.).

Question 24

Does Somerset Palace Seoul offer disability access?

Accepted Answer

Yes, Somerset Palace Seoul has a good range of accommodation options for disabled guests. Get in touch with a member of the team for information about what is available for disabled guests.

Question 25

Is breakfast included at Somerset Palace Seoul?

Accepted Answer

It varies depending on your type of booking, if breakfast includes you can have breakfast at 2nd floor of Residents' Lounge (Monday to Friday 06:30-10:00 / Saturday, Sunday and Public Holidays 07:00-10:30) and if breakfast not included, you may purchase the breakfast coupon at our Guest Services (0-2 years old : Free / 3-6 years old : 13,200 / 7 years old and above : 19,800).

Somerset Palace Seoul

Serviced Apartments in Seoul