Question 1

Is there housekeeping service?

Accepted Answer

Yes, we provide full cleaning service for free of charge on the 3rd day of your stay. Full cleaning service is included whole unit cleaning and towel and linen replacement but excluded dishwashing.

Question 2

Are there laundry machines?

Accepted Answer

All room type offers equipped laundry machine. Detergent is available at the convenience store.

Question 3

How many people can stay in an apartment?

Accepted Answer

Maximum capacity is up to 5 adults and 4 children per room. Extra person charge applies per person for more than 5 guests.

Question 4

What is provided in the kitchenette?

Accepted Answer

The kitchenette includes refrigerator, oven range, rice cooker, dish washer, 6 set of tableware.

Question 5

How do I get to Somerset Jeju Shinhwa World?

Accepted Answer

Somerset Jeju Shinhwa World is a 45-minute-drive away from Jeju International Airport.

Question 6

What are the check-in and check-out times at Somerset Jeju Shinhwa World?

Accepted Answer

Check-in time for Somerset Jeju Shinhwa World is 15:00 and check-out time is 11:00.

Question 7

What are the facilities available at Somerset Jeju Shinhwa World?

Accepted Answer

Some of the more popular amenities offered at Somerset Jeju Shinhwa World include free Wi-Fi, indoor/outdoor swimming pool, fitness center, Korean dry sauna, restaurant, etc.

Question 8

Does Somerset Jeju Shinhwa World offer business services?

Accepted Answer

No, Somerset Jeju Shinhwa World does not offer business services.

Question 9

Is there car parking available at Somerset Jeju Shinhwa World?

Accepted Answer

Yes, free private parking is avaiable at Somerset Jeju Shinhwa World.

Question 10

Is there a minimum night stay required at Somerset Jeju Shinhwa World?

Accepted Answer

No, there is no minimum night stay requirement at Somerset Jeju Shinhwa World.

Question 11

Does Somerset Jeju Shinhwa World allow pets?

Accepted Answer

No, pets are not allowed at Somerset Jeju Shinhwa World except for assistance dogs for persons with disabilities.

Question 12

What is the cancellation policy if you wish to cancel the booking?

Accepted Answer

The cancellation policy is that guest may cancel your reservation without penalty before 7 days prior to arrival date. 20% of first night's rate will be charged for a cancellation/charge from 6 days until 3pm local time 1 day prior to arrival date and 100% of first night's rate will be charged for a cancellation/charge after 3pm local time 1 day prior to arrival date or in the event of no-show.

Please refer to Somerset Jeju Shinhwa World cancellation policy on our site for more details about any exclusions or requirements.

Question 13

How much is an extra bed?

Accepted Answer

An extra bed is not available. Instead of extra bed, futon is available with KRW 33,000 (1 FUTON) per day for all room type.

Question 14

What is the smoking policy at Somerset Jeju Shinhwa World?

Accepted Answer

Somerset Jeju Shinhwa World does not permit smoking in non-smoking areas but allows smoking in clubhouse and convenience store designated smoking areas. All the rooms in Somerset Jeju Shinhwa World are non-smoking for your pleasant and comfortable stay. We inform that there would be KRW 250,000 penalty for smoking in non-smoking areas.

Question 15

What are some of the property amenities at Somerset Jeju Shinhwa World?

Accepted Answer

Top room amenities include a fully-equipped kitchen provides the perfect vacation setting for up to 5 adults and 4 children. Unwind in three bedrooms containing king, queen, and single-sized beds, respectively, and a kitchen equipped with premium appliances including a wine cellar, oven, dishwasher, jumbo fridge, washing machine and dryer, making all cooking a breeze. Experience the lifestyle of your dreams, with modern interiors, sofas, and dining tables to fit the whole family, abundant storage space, air conditioning, flat screen TV and warm, sunlit balconies.

Question 16

Are toiletries provided at Somerset Jeju Shinhwa World?

Accepted Answer

Yes, toiletries such as shampoo, conditioner, body wash, soap are provided at Somerset Jeju Shinhwa World. Disposable items (e.g., toothbrush, toothpaste, razor, etc.) in the room are not provided for environmental protection.

Question 17

What are some of the child-friendly services and amenities available?

Accepted Answer

Somerset Jeju Shinhwa World offers child-friendly services or amenities such as daycare, activities, playground, kiddy pool, child-proofed rooms and provides child-friendly amenities such as baby chairs/cots, stepper upon request (Subject to availability).

Question 18

What is the closest train, metro or bus station to Somerset  Jeju Shinhwa World?

Accepted Answer

Bus is only way to reach at Somerset Jeju Shinhwa World. You will get off the bus at the 'Jeju Shinhwa World' station.

(Bus : 255, 820-2, 752-2, 771-2)

Question 19

What popular attractions are close to Somerset Jeju Shinhwa World?

Accepted Answer

Guests at Somerset Jeju Shinhwa World can easily visit various attractions listed in below.

Various attractions which are Shinhwa Theme Park, Shinhwa Water Park, Jeju Landing Casino, and Shopping center located in the Jeju Shinhwa World.
O'sulloc Tea Museum is a good experience to understand the traditional tea culture in Korea. It takes about 5 minutes by taxi from Jeju Shinhwa World.
Camellia Hill is the largest camellia arboretum in the East with 30 years of passion and love. It takes about 10 minutes by taxi from Jeju Shinhwa World.
Sanbang Mountain has a cave with a statue of Buddha at the top of the mountain. It takes about 15 minutes by taxi from Jeju Shinhwa World.

Question 20

What popular shopping places are close to Somerset Jeju Shinhwa World?

Accepted Answer

Shopping options nearby Somerset Jeju Shinhwa World include SHINSEGAE SIMON JEJU PREMIUM CENTER, located in the central Jeju Shinhwa World.

Question 21

Does Somerset Jeju Shinhwa World have airport transportation?

Accepted Answer

No, Somerset Jeju Shinhwa World does not offer airport transportation for guests. Guests can request the call taxi service from concierge desk.

Question 22

Can I make a special/specific request for my stay?

Accepted Answer

Any special requests for Somerset Jeju Shinhwa World will be noted at the time of the enquiry, and a further follow-up from our team will reveal whether any request can be accommodated.

Question 23

What food & drink options are available at Somerset Jeju Shinhwa World?

Accepted Answer

Guests can enjoy food and beverages at SEONG HWA JEONG in Somerset Clubhouse as well as 42 different styles restaurants and bars in central Jeju Shinhwa World during their stay.

Question 24

Does Somerset Jeju Shinhwa World offer disability access?

Accepted Answer

Yes, Somerset Jeju Shinhwa World has a good range of accommodation options for disabled guests. Get in touch with a member of the team for information about what is available for disabled guests. Somerset Jeju Shinhwa World has a room-type CFST, and the room-type is designed for the convenience of the disabled. Concierge has two wheelchairs that can be rented to guests.

Question 25

Is breakfast included at Somerset Jeju Shinhwa World?

Accepted Answer

Yes, guest's room can come along with breakfast upon guest's selection.

(SEONG HWA JEONG : 07:00-11:00, located on 1st floor of Somerset Clubhouse)

Serviced Apartments in Jeju Island