Question 1

Is there housekeeping service?

Accepted Answer

Yes, we offer housekeeping daily for stay or thrice a week for long stay.

Question 2

Are there laundry machines?

Accepted Answer

Studio Premier, Two Bedroom Premier, Three Bedroom Premier offers a laundry machine. Alternatively, a laundromat is available at walking distance.

Question 3

How many people can stay in an apartment?

Accepted Answer

This depends on the apartment type booked. Generally speaking, the following rules apply: Studio Premier for 2 persons, Two Bedroom Premier for 4 persons, Three Bedroom Premier for 6 persons.

Question 4

What is provided in the kitchenette?

Accepted Answer

The kitchenette includes induction hobs, microwave, automatic coffee machine, toaster, cooking utensils, dining utensils, plates in various size and refrigerator.

Question 5

What are the check-in and check-out times at Oakwood Suites Kuningan Jakarta?

Accepted Answer

Check-in time for Oakwood Suites Kuningan Jakarta is 3 p.m and check-out time is 12 a.m. If the room is available before the stated time, we will give an early check in.

Question 6

What are the facilities available at Oakwood Suites Kuningan Jakarta?

Accepted Answer

Some of the more popular amenities offered at Oakwood Suites Kuningan Jakarta include 24-hour Reception, Gulawatu Lounge, high speed internet connection, The Fitness Center by Oakwood, Swimming Pool, Pool Bar, and massage service by Alaya Spa.

Question 7

Does Oakwood Suites Kuningan Jakarta offer business services?

Accepted Answer

Yes, we do have some meeting rooms. Contact our Guest Relations department if you need printed materials or stationery.

Question 8

Is there car parking available at Oakwood Suites Kuningan Jakarta?

Accepted Answer

Yes, car parking is available at Oakwood Suites Kuningan Jakarta.

Question 9

Is there a minimum night stay requirement at Oakwood Suites Kuningan Jakarta?

Accepted Answer

No, there is no minimum night stay requirement at Oakwood Suites Kuningan Jakarta. We are also open for long-stay.

Question 10

Does Oakwood Suites Kuningan Jakarta allow pets?

Accepted Answer

No, pets are not allowed at Oakwood Suites Kuningan Jakarta.

Question 11

What is the cancellation policy if I wish to cancel the booking?

Accepted Answer

The cancellation policy is Oakwood Suites Kuningan Jakarta is 3-days prior to arrival date for short-stay and 14-days prior to arrival date for long-stay. Please refer to Oakwood Suites Kuningan Jakarta cancellation policy on our site for more details about any exclusions or requirements.

Question 12

How much is an extra bed?

Accepted Answer

An extra bed is IDR 450,000 for all room types.

Question 13

What is the smoking policy at Oakwood Suites Kuningan Jakarta?

Accepted Answer

Oakwood Suites Kuningan Jakarta does not permit smoking in room but allows smoking in balcony and designated smoking areas.

Question 14

What are some of the property amenities at Oakwood Suites Kuningan Jakarta?

Accepted Answer

Top room amenities include complete set of kitchenette, induction hobs, cutleries, cooking utensils, automatic coffee machine, water dispenser with water gallon, and smart LED TV.

Question 15

Are toiletries provided at Oakwood Suites Kuningan Jakarta?

Accepted Answer

Yes, toiletries such as towels, toothbrushes, shampoo, body soap, comb and personal sewing kit are provided.

Question 16

What are some of the child-friendly services and amenities available?

Accepted Answer

Oakwood Suites Kuningan Jakarta offers kid's club, kid's pool and baby cot upon request and availability.

Question 17

What is the closest train, metro or bus station to Oakwood Suites Kuningan Jakarta?

Accepted Answer

The closest train, metro or bus station to Oakwood Suites Kuningan Jakarta are MRT Station in Setiabudi, 5 mins ride by motorbike, train station on Gambir a 15-mins drive.

Question 18

Does Oakwood Suites Kuningan Jakarta have airport transportation?

Accepted Answer

Yes, Oakwood Suites Kuningan Jakarta offers airport transportation for guests. Guests can select the airport transfer option during the booking process on our website or during your stay in our property.

Question 19

Can I make a special/specific request for my stay?

Accepted Answer

Any special requests for Oakwood Suites Kuningan Jakarta will be noted at the time of the enquiry, and a further follow-up from our team will reveal whether any request can be accommodated.

Question 20

Does Oakwood Suites Kuningan Jakarta offer disability access?

Accepted Answer

No, Oakwood Suites Kuningan Jakarta does not provide disability access.

Question 21

Is breakfast included at Oakwood Suites Kuningan Jakarta?

Accepted Answer

Yes, breakfast is included in Gulawatu Lounge from 06:00 am -10:00 am.

Question 22

Are there any party rules at Oakwood Suites Kuningan Jakarta?

Accepted Answer

Yes, there are party rules at Oakwood Suites Kuningan Jakarta e.g. no helium balloon etc.

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