Question 1

Is there car parking available at HARRIS Resort Waterfront Batam?

Accepted Answer

Yes, car parking is available at HARRIS Resort Waterfront Batam. It is available in front of the hotel and free parking.

Question 2

What is the cancellation policy if I wish to cancel the booking?

Accepted Answer

Any cancellation received on your check - in date will incur a charge of 100% of the booking value.Failure to arrive at Hotel will be treated as a no-show and will incur a charge of 100% of the booking value. Please refer to HARRIS Resort Waterfront Batam cancellation policy on our site for more details about any exclusions or requirements.

Question 3

Is there an extra bed available at HARRIS Resort Waterfront Batam?

Accepted Answer

Yes, an extra bed is available at HARRIS Resort Waterfront Batam with additional charge.

Question 4

Is there a smoking room available at HARRIS Resort Waterfront Batam?

Accepted Answer

No, a smoking room is not available at HARRIS Resort Waterfront Batam. However every room provide with balcony for the guest to use for smoking.

Question 5

What are the facilities available at HARRIS Resort Waterfront Batam?

Accepted Answer

Some of the more popular amenities offered at HARRIS Resort Waterfront Batam include ASR Member Lounge, free wifi, swimming pool, gymnasium, on-site restaurant (HARRIS Cafe, H-Grill, Sunken Pool Bar, Juice Bar), Dino Kid's Club, Games Room, Spa & Refrlexology, Cemara Beach, Beachfront, Outdoor Activities and Watersport.

Question 6

Is Swimming Pool  at HARRIS Resort Waterfront Batam open for non-guests?

Accepted Answer

Yes, swimming pool is open for non-guest house with swimming package at IDR 150,000 per person on weekdays and IDR 180,000 per person on weekends. It is includes entrance to the swimming pool, towel usage and selected meals.

Question 7

Is there a meeting room available at HARRIS Resort Waterfront Batam?

Accepted Answer

Yes, three meeting rooms are available at HARRIS Resort Waterfront Batam. It can accommodate up to 100 pax.

Question 8

Can I store my bag?

Accepted Answer

Yes, we do offer luggage storage free of charge. HARRIS Resort Waterfront Batam reserves to right to deny storage of oversized and suspicious items.

Question 9

Can I bring my pet inside the hotel?

Accepted Answer

As much as we love pets, unfortunately, we are unable to accommodate them in our rooms or any of our common areas.

Question 10

Do you offer accommodation for the physically challenged?

Accepted Answer

No, we do not have accommodation for the physically challenged.

Question 11

Do you have a kids pool? is there any sea sport available or near by ?

Accepted Answer

We have kid's pool and watersport activities in the resort.

Question 12

Can I use debit card or credit card to settle the payment ?

Accepted Answer

Yes, we do accept Master Card & Visa Card, AMEX, JCB and debit card.

Question 13

How far is HARRIS Resort Waterfront Batam to the airport?

Accepted Answer

From Hang Nadim Airport is around 30 km, it is about 40 - 50 minutes by car.

Question 14

How far is HARRIS Resort Waterfront Batam to ferry terminal?

Accepted Answer

The nearest Ferry Teminal is Sekupang Ferry Terminal. It is around 10 km or 15-20 minutes by car.

Question 15

Do HARRIS Resort Waterfront Batam make special arrangements for group?

Accepted Answer

Our hotel has a long running experience in providing accommodation to groups, meetings or wedding guests.

If you wish to reserve rooms for either occasion you may contact us directly at +62778381888.

Question 16

Do you provide shuttle service from Ferry Terminal?

Accepted Answer

Yes, our shuttle service is complimentary from Sekupang Ferry Terminal to the Resort.

Sekupang Ferry Terminal - HARRIS Resort Waterfront Batam

11.10am
02:10pm

HARRIS Resort Waterfront Batam – Sekupang Ferry Terminal

09.30am
02:00pm

All the timing above are Batam Time, please booked your seat due to we only have limited seat available. Our shuttle bus is free based on schedule and combine with other guest

For further information & Reservation please contact

WhatsApp: https://wa.me/c/62778381888

Question 17

How many people can stay in HARRIS Resort Waterfront Batam?

Accepted Answer

The following rules apply for 2 adults 2 children under 11 years old (Children sharing bed with parents). Additional 1 Adult or 1 Children will be charge as 1 Extrabed.

Question 18

How many types of room are available at Harris Resort Waterfront Batam?

Accepted Answer

HARRIS Resort Waterfront Batam have 6 types of room. The types are HARRIS Orange Room, HARRIS Room, HARRIS Room Beach Access, HARRIS Family Room, HARRIS Family Room Pool Access and HARRIS Suite Room.

Question 19

Can I use debit card or credit card to settle the payment?

Accepted Answer

Yes, we accept credit cards, debit cards and cash payment (Rupiah).

Question 20

What time can I check-in and check-out?

Accepted Answer

Standard check-in time is at 3 pm and check-out at 12 pm.

Question 21

Do you allow early check in and late check-out?

Accepted Answer

Requests for early check-in and late check-out are honored but subject to availability. Allowable free-of-charge early check-in is from 12 pm and late check-out until 2 pm only. Applicable charges will be billed for exceeding hours.

Question 22

Does the room booking require a guarantee?

Accepted Answer

All reservation through discoverasr.com require credit card number. Room booking will be released automatically for no check-in after 6pm without information. For no cancellation package fully charge will be applied.

Question 23

Can I change the reservation?

Accepted Answer

Yes, if your travel plans change, you can cancel or modify your reservation accordance with discoverasr.com cancellation policy as stated during the reservation process.

Question 24

Is there baby cot available at HARRIS Resort Waterfront Batam?

Accepted Answer

Yes, we do have baby cot free-of-charge subject to availability.

Question 25

Do you have room for day use and what is the charges?

Accepted Answer

No, We do not have day use and it will be counted as one night stay.

Question 26

Is breakfast included at HARRIS Resort Waterfront Batam?

Accepted Answer

Breakfast is available at HARRIS Cafe on weekdays at 6 - 10 am and on weekends at 6-11 am. It's includes in room and breakfast package upon booking.

Question 27

Is there an age limit for children to be charged for breakfast at the hotel?

Accepted Answer

Yes, children 5 years old until 11 years old will be charge at 50% discount.

Question 28

Is there any special menu for vegetarian and food allergies?

Accepted Answer

Yes, special menu for vegetarian and food allergies is available at HARRIS Resort Waterfront Batam.

Question 29

Does the restaurant sell alcohol?

Accepted Answer

Yes, we do sell alcohol.

Question 30

Do your room service available 24 hours?

Accepted Answer

Yes, our room service is available 24 hours.

Question 31

Can I make special request for seaview / poolview / highfloor / smoking-room /non-smokingroom for my stay?

Accepted Answer

Any special requests for HARRIS Resort Waterfront Batam will be noted at the time of the enquiry, and a further follow-up from our team will reveal whether any request can be accommodated.

Resort in Batam Indonesia