Question 1

Is there car parking available at HARRIS Hotel Batam Center

Accepted Answer

Yes, car parking is available at HARRIS Hotel Batam Center. Parking area available in front of the hotel and basement area. It is a secured parking payment service. Guests can sign up and redeem complimentary parking at reception.

Question 2

What is the cancellation policy if I wish to cancel the booking?

Accepted Answer

Any cancellation received on your check - in date will incur a charge of 100% of the booking value.Failure to arrive at Hotel will be treated as a no-show and will incur a charge of 100% of the booking value.

Question 3

Is there an extra bed available at HARRIS Hotel Batam Center?

Accepted Answer

Yes, an extra bed is available at HARRIS Hotel Batam Center with additional charges.

Question 4

Is there a smoking room available at HARRIS Hotel Batam Center?

Accepted Answer

Yes, a smoking room is available at HARRIS Hotel Batam Center.

Question 5

What are the facilities available at HARRIS Hotel Batam Center?

Accepted Answer

HARRIS Hotel Batam Center provides ASR member check -in counter, free WIFI, a Swimming Pool with 1.15m height, Fitness Center, a restaurant (HARRIS Cafe), HARRISSIMO pizzeria, H'Spa, Ballroom, 3 Meeting rooms, Musholla, Angkringan Teras HARRIS opens every Tuesday - Friday 7-10pm, BarBQ All You Can Eat opens every Saturday 7-10pm.

Question 6

Is Swimming Pool at HARRIS Hotel Batam Center open for non-guests?

Accepted Answer

Yes, swimming pool is open for non-guest with swimming package at IDR 100,000 per person. It includes entrance to the swimming pool, towel usage and selected meals.

Question 7

Is there a meeting room available at HARRIS Hotel Batam Center?

Accepted Answer

Yes, 3 meeting rooms are available at HARRIS Hotel Batam Center. It can accommodate up to 500 pax.

Question 8

Can I store my bag?

Accepted Answer

Yes, we do offer luggage storage free of charge. HARRIS Hotel Batam Center reserves to right to deny storage of oversized and suspicious items.

Question 9

Can I bring my pet inside the hotel?

Accepted Answer

As much as we love pets, unfortunately, we are unable to accommodate them in our rooms or any of our common areas.

Question 10

Do you offer accommodation for the physically challenged?

Accepted Answer

No, we do not have accommodation for the physically challenged

Question 11

Do you offer airport shuttle service?

Accepted Answer

We offer airport transfer at IDR 150,000/way/car.

Question 12

Do you have triple room or family room available to fit three persons in a room

Accepted Answer

Yes, we have triple package for 3 adults in a room, include 1 twin bed or king bed + 1 extra bed.

Question 13

Do you have a kids pool? is there any sea sport available or near by ?

Accepted Answer

Kindly inform that we only have one swimming pool, with a depth of 1.15 metres and we do not have sea sport available in the hotel. The nearest sea sport is around 30 minutes driving.

Question 14

Can we bring along our bicycle into the hotel room?

Accepted Answer

We do not allow guests to bring bikes inside the room to avoid discomfort from other guest. We can help to keep it at our luggage storage and it is safe from damage.

Question 15

Can I use debit card or credit card to settle the payment?

Accepted Answer

Yes, we do accept Master Card & Visa Card, AMEX, JCB and debit card.

Question 16

How far is HARRIS Hotel Batam Center to the airport?

Accepted Answer

From Hang Nadim Airport is around 10 km, it is about 15-20 minutes by car.

Question 17

How far is HARRIS Hotel Batam Center to ferry terminal?

Accepted Answer

HARRIS Hotel Batam Center is located next to Batam Center Ferry Terminal. It is a 5 minutes walk to the hotel

Question 18

Do HARRIS Hotel Batam Center make special arrangements for group?

Accepted Answer

Our hotel has a long running experience in providing accommodation to groups, meetings or wedding guests.

If you wish to reserve rooms for either occasion you may contact us directly at +627787498888.

Question 19

How many people can stay in HARRIS Hotel Batam Center?

Accepted Answer

The following rules apply for 2 adults 2 children under 11 years old (Children sharing bed with parents). Additional 1 Adult or 1 Children will be charge as 1 Extrabed.

Question 20

What time can I check-in and check-out?

Accepted Answer

Standard check-in time is at 2 PM and check-out at 12 PM. Kindly note that check-in time may be shifted to 3:00 PM during high occupancy periods.

Question 21

Do you allow early check in and late check-out?

Accepted Answer

Requests for early check-in and late check-out are honored but subject to availability. Allowable free-of-charge early check-in is from 12 PM and late check-out until 2 PM only. Applicable charges will be billed for exceeding hours.

Question 22

What is your smoking policy?

Accepted Answer

A designated smoking room and designated area is located on the ground floor for your convenience. However, usage of shisha, cigarettes, vape pens, and e-cigarettes is prohibited in non-smoking guest rooms. A fee equivalent to IDR 1,000,000 per incident will be charged to your account if a smoking incident occurs in your room during your stay.

Question 23

Is there baby cot available at HARRIS Hotel Batam Center?

Accepted Answer

Yes, we do have baby cot free-of-charge subject to availability.

Question 24

Do you have room for day use and what is the charges??

Accepted Answer

No, we do not have day use and it will be counted as one night stay.

Question 25

Is breakfast included at HARRIS Hotel Batam Center?

Accepted Answer

Breakfast is available at HARRIS Cafe on weekdays at 6 - 10 am and on weekends at 6 - 10.30 am. It includes in-room and breakfast package upon booking.

Question 26

Is there an age limit for children to be charged for breakfast at the hotel?

Accepted Answer

Yes, children age 5 to 11 years old will be charged at 50% discount.

Question 27

Is there any special menu for vegetarian and food allergies?

Accepted Answer

Yes, special menu for vegetarian and food allergies is available at HARRIS Hotel Batam Center.

Question 28

Does the restaurant sell alcohol?

Accepted Answer

Yes, we do sell alcohol.

Question 29

Do your room service available 24 hours?

Accepted Answer

Yes, our room service is available 24 hours.

Question 30

Can I make special request for seaview / cityview / highfloor / smoking-room  / non-smoking room for my stay?

Accepted Answer

Any special requests for HARRIS Hotel Batam Center will be noted at the time of the enquiry, and a further follow-up from our team will reveal whether any request can be accommodated.

HARRIS Hotel Batam Center Batam

Hotel in Batam