Question 1

What are the check-in and check-out times at Citadines Pearl Hoi An?

Accepted Answer

Check-in time for Citadines Pearl Hoi An is 3:00 PM and check-out time is 12:00 PM.

Question 2

Is breakfast included at Citadines Pearl Hoi An?

Accepted Answer

Yes, breakfast is included.

Question 3

How much is an extra bed?

Accepted Answer

An extra bed is chargeable at VND600,000 per night for every room types (except Superior City view and Superior Ocean view room types).

Question 4

What is the cancellation policy if you wish to cancel the booking?

Accepted Answer

The cancellation policy is at least 3 nights prior to the day of arrival. Please refer to Citadines Pearl Hoi An cancellation policy on our site for more details about any exclusions or requirements.

Question 5

Does Citadines Pearl Hoi An allow pets?

Accepted Answer

No, pets are not allowed at Citadines Pearl Hoi An.

Question 6

Is there housekeeping service?

Accepted Answer

Yes, we offer housekeeping daily for short-stay guests and three times a week for long-stay guests.

Question 7

What is the smoking policy at Citadines Pearl Hoi An?

Accepted Answer

Citadines Pearl Hoi An does not permit smoking inside the property but allows smoking on the Ground floor & Balcony.

Question 8

Is there car parking available at Citadines Pearl Hoi An?

Accepted Answer

Yes, car parking is available in the basement of Citadines Pearl Hoi An.

Citadines Pearl Hoi An

Serviced Accommodation in Hoi An