Question 1

What are the check-in and check-out times at Citadines Marina Halong?

Accepted Answer

Check-in time for Citadines Marina Halong is 3:00 PM and check-out time is 11:00 AM.

Question 2

Is breakfast is included at Citadines Marina Halong?

Accepted Answer

Yes, breakfast is included. Breakfast is served at Soul Bowl Restaurant, from 6:30 AM to 10:00 AM.

Question 3

How much is an extra bed?

Accepted Answer

An extra bed is chargeable at VND 700,000++ per night for specific room types.

Question 4

What is the cancellation policy if you wish to cancel the booking?

Accepted Answer

The cancellation policy is at least 24 hours before the Booking Date for the Best Flexible Rate. Please refer to Citadines Marina Halong cancellation policy on our site for more details about any exclusions or requirements.

Question 5

Does Citadines Marina Halong allow pets?

Accepted Answer

Yes, pets are allowed at Citadines Marina Halong and must follow policies as below. Only Pet(s) under 10kg with full valid vaccination certificate, kept in a pet carrier or held by an owner can be approved/permitted.

Question 6

Is there housekeeping service?

Accepted Answer

Yes, we offer housekeeping daily for short-stay guests and twice a week for long-stay guests.

Question 7

What is the smoking policy at Citadines Marina Halong?

Accepted Answer

Citadines Marina Halong does not permit smoking anywhere in the property or in guests' rooms.

Question 8

Is there a car parking available at Citadines Marina Halong?

Accepted Answer

Yes, car parking is available at Citadines Marina Halong. For short-stay guests: free-of-charge.

Citadines Marina Halong

Apart'hotel in Halong Bay