Question 1

What are the check-in and check-out times at Citadines Bayfront Nha Trang?

Accepted Answer

Check-in time for Citadines Bayfront Nha Trang is 3:00 PM and check-out time is 12.00 PM.

Question 2

Is breakfast included at Citadines Bayfront Nha Trang?

Accepted Answer

Yes, breakfast is included. Breakfast is served at Ngon Gallery, from 6:30 AM to 10:00 AM.

Question 3

How much is an extra bed?

Accepted Answer

An extra bed is chargeable at VND520,000++ per night for every room types

Question 4

What is the cancellation policy if you wish to cancel the booking?

Accepted Answer

Pre-termination is not allowed and non-refundable.

Question 5

Does Citadines Bayfront Nha Trang allow pets?

Accepted Answer

Yes, pets are allowed at Citadines Bayfront Nha Trang and must follow policies as below:

1. For mid & long-term guests: the fee is VND2,000,000++/month and the deposit (refundable) is VND20,000,000++/ apartment.

2. For short-term guests: the fee is VND500,000++/night.

3. Only Dogs, Cats, Hamsters, Rabbits, and Fish are permitted.

4. No more than two pets are permitted per apartment.

5. Pet(s) breed, weight, and full valid vaccination certificate (certifications date must be validated at least 3 months from date of arrival) must be presented prior to arrival or during arrival for SSG.

6. Pet(s) must be kept in a pet carrier or held by the owner when it is inside the property unless it is in the room.

7. Pet(s) must be under 7kg.

Question 6

Is there housekeeping service?

Accepted Answer

Yes, we offer housekeeping daily for short-stay guests and three times a week for long-stay guests.

Question 7

What is the smoking policy at Citadines Bayfont Nha Trang?

Accepted Answer

Citadines Bayfront Nha Trang does not permit smoking but allows smoking in designated smoking areas.

Question 8

Is there car parking available at Citadines Bayfront Nha Trang?

Accepted Answer

Yes, car parking is available at Citadines Bayfront Nha Trang

Citadines Bayfront Nha Trang

Hotel in Nha Trang