Citadines Prai Penang
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Sustainable Property

Contemporary Apartment in Penang

Experience contemporary living at Citadines Prai Penang, uniquely offering a welcoming home for both business and leisure travellers in the heart of Bukit Mertajam, Penang. Our serviced apartments stand out for their strategic location within a thriving industrial area, granting tenants unparalleled access to numerous multinational and local firms. This prime position places you at the nexus of the region's key business and lifestyle hubs, while a short stroll connects you to the vibrant Juru Sentral and Icon City, where upscale dining, shopping, and entertainment venues are easily accessible.

Choose from 168 serviced apartments, from studios to two-bedroom residences. Each apartment features modern comforts and fully equipped kitchenettes with a microwave, toaster, and refrigerator. Many apartments offer separate living areas with extra seating, providing space to relax. Enjoy complimentary wireless internet and a flat-screen TV for a productive and restful stay.

Citadines Prai Penang offers a range of exclusive facilities beyond your private apartment to enhance your stay. Start your day with a dip in our year-round outdoor pool or relax in the jacuzzi. Keep your fitness routine at the equipped fitness corner. Business travellers can use our business support services and meeting rooms. Unwind in the residents' lounge, ideal for socialising or quiet relaxation.

We are dedicated to ensuring your comfort and peace of mind with 24/7 on-call wellness and security, a 24-hour front desk, and comprehensive CCTV surveillance. As a pet-friendly property, we warmly welcome your companions, with special long-stay packages available. To ensure a truly hassle-free visit, we also provide an electric vehicle charging station, secure private parking, and a launderette.

For more information or room booking, click HERE to chat with us via WhatsApp!

Ascott Clean360

Citadines Prai Penang has implemented the Ascott Clean360 commitment to safety, wellness and cleanliness. More info here

More Details

Awards
World Leading Serviced Apartment Brand 2023 Winner - Citadines Apart'hotel
by World Travel Awards

Our Rooms

Studio Premier
Accessible Room Available
Studio Premier
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Max 2 paxs
39 sqm / 420 sqft
From
/ Night
Studio Premier Twin
Studio Premier Twin
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Max 2 paxs
39 sqm / 420 sqft
From
/ Night
Two-Bedroom Executive
Great for Families
Two-Bedroom Executive
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Max 4 paxs (5th pax chargable)
75 sqm / 807 sqft
From
/ Night
Two-Bedroom Premier
Great for Families
Two-Bedroom Premier
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Max 4 paxs (5th pax chargable)
82 sqm / 883 sqft
From
/ Night
Three-Bedroom Premier
Great for Families
Three-Bedroom Premier
See Room Details
Max 8 paxs
117 sqm / 1259 sqft
From
/ Night
Dine with us
Dine with us

Where We Are

See Details
G-01, Menara Sentral, Jalan Juru Sentral, 14000 Bukit Mertajam, Penang.
Property Location Static Image
Hotel Information
Check-in/Check-out Time
Check-in From 03:00 PM
Check-out Before 12:00 PM
Language(s) our staff speak

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Best Rate Guaranteed
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Security Deposit
A refundable security deposit of RM200 in cash/credit card is required upon check-in.
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Accessible Property
This property is fully accessible, featuring a ramp entrance, accessible toilet, designated parking, and clear signage for ease of navigation.
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EV Charging Station
Power up your electric vehicle quickly and conveniently at our Electric Vehicle(EV) charging station. Fast charging, user-friendly app, and a commitment to a cleaner future. Drive green and stay green with us!
Sustainability Information
Certification
Global Sustainable Tourism Council (GSTC) Certified
 
Footprints
Carbon Footprints: 19.46kg. CO2e per room per night
Water Footprints: 419.93 litres per room per night

Cards Accepted at This Property

Cancellation Policy
24-hour cancellation policy
The above refers to the time/period by which you are allowed to cancel or amend your reservation, prior to the arrival date. Full rental charges shall apply for non-cancellable or non-amendable reservations. For all other policies, late cancellation or amendment will incur a fee as follows:
 
1 night rental for stays less than 30 nights
3 nights rental for stays of 30 nights and above. 

Going Cashless - In order to enhance your guest experience, please note that the property will only be accepting the following payment methods: Credit card, debit card, secured online payment, mobile payment and electronic bank transfer. 

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Frequently Asked Questions

What is the check-in/checkout time of the hotel?
Can I request for late check-out or early-arrival?
What payment methods are accepted by the property?
Is the hotel accessible to people with disabilities and reduced mobility?
What types of serviced apartments are available at Citadines Prai Penang?
What is the Child Policy?
Is smoking allowed in the room/hotel premises?
Is the property pet-friendly?
Where can I park my car?
Does the hotel have a restaurant?
Does the hotel provide baby cribs or cots?
What facilities can guests enjoy at Citadines Prai Penang?
How far is Citadines Prai Penang from the Penang Bridge?
What public transport options are available near the serviced apartments?
Are there dining and entertainment options close to Citadines Prai Penang?