Citadines Prai Penang

Accessible Property

Sustainable Property

[email protected]

+604 566 2388

Penang Serviced Apartments

Name: Citadines Prai Penang
Address: G-01, Menara Sentral, Jalan Juru Sentral, 14000 Bukit Mertajam, Penang., G-01, Menara Sentral, Jalan Juru Sentral, 14000 Bukit Mertajam, Penang., Malaysia
Telephone: +604 566 2388
Price range: $ Rates Vary (Save more by booking direct with Ascott Star Rewards)

Citadines Prai Penang, located in Bukit Mertajam’s industrial hub, offers easy access to multinational firms, high-tech enterprises, and key business areas. Just a short walk from Juru Sentral, Icon City, dining, and entertainment spots, it caters to both business and leisure travelers.

With 168 serviced apartments ranging from studios to two-bedrooms, it suits various lifestyle needs. Equipped with wireless internet, business support, and modern entertainment, Citadines Prai Penang ensures a seamless stay for work, leisure, or spontaneous travel.

Check out our in-residence activ∞ programmes and toolkits, savour the aroma of coffee, and experience the epitome of versatility at Citadines Prai Penang.

Pet-friendly, Citadines caters to guests with furry companions, providing pet beds, water bowls, snacks, and long-stay packages. It’s the perfect blend of convenience, comfort, and hospitality.

For more information or room booking, click HERE to chat with us via WhatsApp!

Ascott Clean360

Citadines Prai Penang has implemented the Ascott Clean360 commitment to safety, wellness and cleanliness. More info here

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More Details

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Our Rooms

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Accessible Room Available

Studio Premier

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Max 2 paxs

39 sqm / 420 sqft

Studio Premier Twin

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Max 2 paxs

39 sqm / 420 sqft

Great for Families

Two-Bedroom Executive

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Max 4 paxs (5th pax chargable)

75 sqm / 807 sqft

Great for Families

Two-Bedroom Premier

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Max 4 paxs (5th pax chargable)

82 sqm / 883 sqft

Great for Families

Three-Bedroom Premier

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Max 8 paxs

117 sqm / 1259 sqft

Pet friendly *

Accessible rooms

Electric car charging station *

Swimming pool

Wireless internet connectivity (WiFi)

Shuttle car service

Sustainability

              Our property has proudly achieved Global Sustainable Tourism Council (GSTC) certification. This recognises our efforts to operate responsibly — supporting local communities, preserving cultural heritage, and protecting the environment for future generations.
            

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Accessibility

              This property is fully accessible, featuring a ramp entrance, accessible toilet, designated parking, and clear signage for ease of navigation.
            

Where We Are

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G-01, Menara Sentral, Jalan Juru Sentral, 14000 Bukit Mertajam, Penang.

Getting Here

Nearest Public Transport

Hotel Information

Check-in/Check-out Time

Check-in From 03:00 PM

Check-out Before 12:00 PM

Language(s) our staff speak

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Best Rate Guaranteed

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Security Deposit

A refundable security deposit of RM200 in cash/credit card is required upon check-in.

Accessible Property

This property is fully accessible, featuring a ramp entrance, accessible toilet, designated parking, and clear signage for ease of navigation.

EV Charging Station

Power up your electric vehicle quickly and conveniently at our Electric Vehicle(EV) charging station. Fast charging, user-friendly app, and a commitment to a cleaner future. Drive green and stay green with us!

Sustainability Information

Certification

Global Sustainable Tourism Council (GSTC) Certified

Footprints

Carbon Footprints: 19.46kg. CO2e per room per night

Water Footprints: 419.93 litres per room per night

Cards Accepted at This Property

Cancellation Policy

24-hour cancellation policy

The above refers to the time/period by which you are allowed to cancel or amend your reservation, prior to the arrival date. Full rental charges shall apply for non-cancellable or non-amendable reservations. For all other policies, late cancellation or amendment will incur a fee as follows:

1 night rental for stays less than 30 nights

3 nights rental for stays of 30 nights and above.

Going Cashless - In order to enhance your guest experience, please note that the property will only be accepting the following payment methods: Credit card, debit card, secured online payment, mobile payment and electronic bank transfer.

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This property does not participate in the ASR programme. Loyalty benefits are not applicable.