Question 1

Q: Is there housekeeping service?

Accepted Answer

A: Yes, we offer housekeeping daily.

Question 2

Q: Are there laundry machines?

Accepted Answer

A: Yes, there is laundry machines avaialble on the 5th floor (charge apply).

Question 3

Q: How many people can stay in an apartment?

Accepted Answer

A: This depends on the apartment type booked. Generally speaking, the following rules apply: Studio – 2 people

Question 4

Q: What is provided in the kitchenette?

Accepted Answer

A: The kitchenette includes electric HI stove, microwave, pans, cookware

Question 5

Q: How do I get to Citadines Namba Osaka?

Accepted Answer

A: Citadines Namba Osaka is easy to access from Namba station (subway) and about 8 min walking distance.

Question 6

Q: What are the check-in and check-out times at Citadines Namba Osaka?

Accepted Answer

A: Check-in time for Citadines Namba Osaka is 2PM and check-out time is 11AM.

Question 7

Q: What are the facilities available at Citadines Namba Osaka?

Accepted Answer

A: Some of the more popular amenities offered at Citadines Namba Osaka include gymnasium, kids room and residence lounge.

Question 8

Q: Does Citadines Namba Osaka offer business services?

Accepted Answer

A: Yes, Citadines Namba Osaka offers guests access to business services such as meeting room during their stay.

Question 9

Q: Is there car parking available at Citadines Namba Osaka?

Accepted Answer

A: No, car parking is not available at Citadines Namba Osaka.

Question 10

Q: Is there a minimum night stay requirement at Citadines Namba Osaka

Accepted Answer

A: No, there is no minimum night stay requirement at Citadines Namba Osaka.

Question 11

Q: Does Citadines Namba Osaka allow pets?

Accepted Answer

A: No, pets are not allowed at Citadines Namba Osaka

Question 12

Q: What is the cancellation policy if you wish to cancel the booking?

Accepted Answer

A: The cancellation policy is booking must be cancelled by 3PM the day before arrival to avoid a cancellation charge amounting to 1 nights rental fee. However, each rate plan/package may have different cancellation policy.

Question 13

Q: How much is an extra bed?

Accepted Answer

A: An extra bed is JPY 4840 per night.

Question 14

Q: What is the smoking policy at Citadines Namba Osaka?

Accepted Answer

A: Citadines Namba Osaka does not permit smoking in the room and shared area.

Question 15

Q: What are some of the property amenities at Citadines Namba Osaka?

Accepted Answer

A: Top room amenities include kitchenette, furnitures, air conditioning, flat screen TV, etc.

Question 16

Q: Are toiletries provided at Citadines Namba Osaka?

Accepted Answer

A: Yes, toiletries such as towels, toothbrushes, shampoo, etc are provided at Citadines Namba Osaka.

Question 17

Q: What are some of the child-friendly services and amenities available?

Accepted Answer

A: Citadines Namba Osaka offers kids room and provides child-friendly amenities upon request (Subject to availability).

Question 18

Q: What is the closest train, metro or bus station to Citadines Namba Osaka?

Accepted Answer

A: The closest train, metro to Citadines Namba Osaka is Namba station (8min walking distance).

Question 19

Q: What popular attractions are close to Citadines Namba Osaka?

Accepted Answer

A: Guests at Citadines Namba Osaka can easily visit Namba Grand Kagez, Namba park, Kuromon market, etc.

Question 20

Q: What popular shopping places are close to Citadines Namba Osaka?

Accepted Answer

A: Shopping options nearby Citadines Namba Osaka include Kuromon market, Takashimaya, Shinsaibashi market, etc.

Question 21

Q: Does Citadines Namba Osaka have airport transportation?

Accepted Answer

A : Citadines Namba Osaka does not provide airport transportation services such as a complimentary shuttle or limousine bus. However, a private vehicle may be arranged upon request for an additional fee. For further assistance, please do not hesitate to contact us.

Question 22

Q: Can I make a special/specific request for my stay?

Accepted Answer

A: Any special requests for Citadine Namba Osaka will be noted at the time of the enquiry, and a further follow-up from our team will reveal whether any request can be accommodated.

Question 23

Q: What food & drink options are available at Citadines Namba Osaka?

Accepted Answer

A: Guests can enjoy food and beverages at on-site restaurants, numero-5 and other restaurants or shops at community center next to the hotel during their stay.

Question 24

Q: Does Citadines Namba Osaka offer disability access?

Accepted Answer

A: No, Citadines Namba Osaka does not provide disability access.

Question 25

Q: Is breakfast included at Citadines Namba Osaka?

Accepted Answer

A: No, breakfast is not included.

Citadines Namba Osaka

Heritage Meets Modern Living in Namba