Question 1

What are the check-in/check-out times in your apart hotel in Strasbourg?

Accepted Answer

You can access your accommodation from 3:00pm.
On the day of your departure, your accommodation must be vacated by 11:00 am.

Question 2

Does Citadines Eurométropole Strasbourg have a car park?

Accepted Answer

During your stay, you can park your car free of charge in our private and secure car park, subject to availability.

Question 3

Is breakfast included in my accommodation booking?

Accepted Answer

Our rates include the price of the apartment, breakfasts are extra (unless breakfast is mentioned in the title and description of the rate).
To enjoy a continental breakfast when you wake up, go to the breakfast room located on the ground floor of the residence.

Rates :

€18/adult
14€ for children aged 7-12 years.
Children under 6 years old are free.

Question 4

Is cleaning included in the booking of my accommodation?

Accepted Answer

The cleaning of your accommodation is done before your arrival. Cleaning is included once a week for a minimum stay of 7 nights.

Extra charge for any additional passage request:

Studio : 15€
One-Bedroom: 25€
One-Bedroom Panoramic: 30€

Question 5

Does Citadines Eurométropole Strasbourg accept pets?

Accepted Answer

Your pet is not just accepted, it is welcomed in your apart hotel in Strasbourg.
Rate per night per pet: €15

Question 6

What payment methods are accepted in your apart hotel in Strasbourg?

Accepted Answer

You can use American Express, Bancontact Mister Cash, Diners Club, Electronic Cash, JCB, Master Card, Switch/Maestro, Visa, Visa Electron and cash on the website and on site.

Question 7

Is the accommodation in your Strasbourg apart hotel non-smoking?

Accepted Answer

All our accommodation is non-smoking.
We have provided ashtrays outside your apart hotel.

Question 8

Is the accommodation in your Strasbourg apart hotel accessible to people with disabilities and reduced mobility?

Accepted Answer

A selection of our accommodation is accessible to disabled people and people with reduced mobility.
For more information, please do not hesitate to contact the reception.

Citadines Eurometropole Strasbourg

Apart hotel in Strasbourg: Citadines Eurometropole Strasbourg