Question 1

Is there housekeeping service?

Accepted Answer

Yes, we offer housekeeping daily.

Question 2

How many people can stay in an apartment?

Accepted Answer

This depends on the apartment type booked. Generally speaking, the following rules apply:

Studio - 2pax

1 Bedroom - 2pax

2 Bedroom - 4pax

3 Bedroom - 6pax

Question 3

What is provided in the kitchenette?

Accepted Answer

The kitchenette includes cooker hob & hood, electric kettle, glassware, cutlery & utensils, microwave oven, refrigerator, toaster. Other appliances may be available upon request.

Question 4

How do I get to Ascott Makati?

Accepted Answer

The Ascott Makati is easy to access from the Ayala MRT Station. The newly opened One Ayala Terminal provides various bus routes to different destinations in Metro Manila.

Question 5

What are the check-in and check-out times at Ascott Makati?

Accepted Answer

Check-in time for Ascott Makati is 3:00PM and check-out time is 12:00NN

Question 6

What are the facilities available at Ascott Makati?

Accepted Answer

Some of the more popular amenities offered at Ascott Makati include our on-site fitness centre, outdoor swimming pool, tennis courts, spa and massage centre. A list of available services including dry cleaning, airport transfer, babysitting and housekeeping.

Question 7

Does Ascott Makati offer business services?

Accepted Answer

Yes, Ascott Makati offers guests access to business services such as business centre, meeting and conference rooms during their stay.

Question 8

Is there car parking available at Ascott Makati?

Accepted Answer

Yes, car parking is available at Ascott Makati. The entrance and exit of the parking are at Basement 3, back of the property. Our security on duty may assist you.

Question 9

Does Ascott Makati allow pets?

Accepted Answer

Yes, with a rate fee as follows: per pet per day.

Daily: PHP1,500.00 nett

Weekly: PHP7,500.00 nett

Monthly: PHP15,000.00 nett. Pets are allowed in the room. Pets should have diapers when passing through the public area. Guest should be in the room when cleaning. Max pet is 2 pets per room.

Question 10

What is the smoking policy at Ascott Makati?

Accepted Answer

Ascott Makati is a smoke-free establishment but we allow smoking at the 6th floor smoking area.

Question 11

What is the closest train, metro or bus station to Ascott Makati?

Accepted Answer

Ascott Makati is a short 5-minute walk away from the Ayala train station, which links the area with the rest of Makati.

Question 12

What popular attractions are close to Ascott Makati?

Accepted Answer

Guests at Ascott Makati can easily visit the ‘Ayala Triangle’, a posh, upscale area comprising upscale shopping malls, modern office buildings, first-class restaurants, bistros and bars, is the Ascott Makati residence that is housed in Glorietta Mall.

Question 13

What popular shopping places are close to Ascott Makati?

Accepted Answer

Shopping options nearby Ascott Makati include Glorietta, The Landmark, Greenbelt and Power Plant.

Question 14

Can I make a special/specific request for my stay?

Accepted Answer

Any special requests for Ascott Makati will be noted at the time of the enquiry, and a further follow-up from our team will reveal whether any request can be accommodated.

Question 15

What food & drink options are available at Ascott Makati?

Accepted Answer

Guests can enjoy food and beverages at Mesclun during their stay.

Question 16

Does Ascott Makati offer disability access?

Accepted Answer

Yes, Ascott Makati has a good range of accommodation options for disabled guests. Get in touch with a member of the team for information about what is available for disabled guests.

Question 17

Is breakfast included at Ascott Makati?

Accepted Answer

Yes, breakfast is included. Breakfast is served at Mesclun located at the 6th floor. It is open from 6:00am to 10:30am on weekdays and 6:00am – 11:00am on weekends and holidays

Ascott Makati

Luxury Makati Serviced Apartments