Question 1

Is there housekeeping service?

Accepted Answer

Yes, we offer housekeeping daily/weekly/three times a week.

Question 2

Are there laundry machines?

Accepted Answer

All room type has washer + dryer machine.

Question 3

How many people can stay in an apartment?

Accepted Answer

This depends on the apartment type booked. Generally speaking, the following rules apply:
[1 BR – 2 Adult +1 Child, 2BR - 4 Adult + 1 Child, 3BR - 6 Adult + 2 Child]

Question 4

What is provided in the kitchenette?

Accepted Answer

The kitchenette includes microwave, refrigerator, electric stove, cooker hood, toaster, kitchen utensil, rice cooker, water dispenser, washer+dryer and dishwasher.

Question 5

What are the check-in and check-out times at Ascott Kuningan Jakarta?

Accepted Answer

Check-in time for Ascott Kuningan Jakarta is 2.00 pm and check-out time is 12 noon.

Question 6

What are the facilities available at Ascott Kuningan Jakarta?

Accepted Answer

Some of the more popular amenities offered at Ascott Kuningan Jakarta include free wifi, swimming pool, gymnasium, restaurant, room service, in room massage, tennis court, basket ball court, indoor & outdoor playground, edible garden.

Question 7

Is there car parking available at Ascott Kuningan Jakarta?

Accepted Answer

Yes, car parking is available at Ascott Kuningan Jakarta. Limited to one parking lot per unit at B1 area.

Question 8

Is there a minimum night stay requirement at Ascott Kuningan Jakarta?

Accepted Answer

No, there is no minimum night stay requirement at Ascott Kuningan Jakarta.

Question 9

Does Ascott Kuningan Jakarta allow pets?

Accepted Answer

No, pets are not allowed at Ascott Kuningan Jakarta.

Question 10

What is the cancellation policy if I wish to cancel the booking?

Accepted Answer

The cancellation policy is depend on the room package taken at least 1x24 hours before arrival. Please refer to Ascott Kuningan Jakarta cancellation policy on our site for more details about any exclusions or requirements.

Question 11

How much is an extra bed?

Accepted Answer

An extra bed is IDR 400,000++ without breakfast and IDR 500,000++ with 1 pax breakfast for all room types.

Question 12

What is the smoking policy at Ascott Kuningan Jakarta?

Accepted Answer

Ascott Kuningan Jakarta does not permit smoking in the room but allows smoking in Restaurant outdoor area and lobby drop off area.

Question 13

What are some of the property amenities at Ascott Kuningan Jakarta?

Accepted Answer

Top room amenities include kitchenette, air conditioning, flat screen TV, wifi, electric key card system, TV cable, etc.

Question 14

Are toiletries provided at Ascott Kuningan Jakarta?

Accepted Answer

Yes, toiletries such as towels, tooth brushes, shampoo, shower gel, cotton bud, shower cap, sanitary bin, body lotion, comb, shaver, sewing kit are provided at Ascott Kuningan Jakarta.

Question 15

What are some of the child-friendly services and amenities available?

Accepted Answer

Ascott Kuningan Jakarta offers playground, kiddy pool, children playroom and provides baby chairs, baby coat upon request (Subject to availability).

Question 16

What is the closest train, metro or bus station to Ascott Kuningan Jakarta?

Accepted Answer

The closest train, metro or bus station to Ascott Kuningan Jakarta are Benhill MRT station/Lottee Avenue bus station/Tebet KRL station.

Question 17

Does Ascott Kuningan Jakarta have airport transportation?

Accepted Answer

Ascott Kuningan Jakarta offers airport transportation for guests. Guests can select the airport transfer option during the booking process on our website.

Question 18

Can I make a special/specific request for my stay?

Accepted Answer

Any special requests for Ascott Kuningan Jakarta will be noted at the time of the enquiry, and a further follow-up from our team will reveal whether any request can be accommodated.

Question 19

Does Ascott Kuningan Jakarta offer disability access?

Accepted Answer

Yes, Ascott Kuningan Jakarta has a good range of accommodation options for disabled guests. Get in touch with a member of the team for information about what is available for disabled guests.

Question 20

Is breakfast included at Ascott Kuningan Jakarta?

Accepted Answer

Yes, breakfast is included based on the room package, breakfast start at 6.00 am to 10.00 am (weekday) and 7.00 am to 11.00 am (weekend), at On Eleven Restaurant at 11th floor. Children up to 5 years old free of charge, 6 - 12 years old 50% discount and above 12 years old full charge (adult).

Question 21

Are there any party rules at Ascott Kuningan Jakarta?

Accepted Answer

Yes, there are no party rules at Ascott Kuningan Jakarta e.g. helium balloon, etc.

Ascott Kuningan Jakarta

Jakarta Serviced Apartment Residence