Question 1

Q: Is there housekeeping service?

Accepted Answer

A: Yes, we offer housekeeping daily or three times a week based on the contract.

Question 2

Q: Are there laundry machines?

Accepted Answer

A: Yes, all apartments offer a laundry machine. Alternatively, a laundromat is available at Launderette Hatchobori, 1.2 km 15 minuites on foot.

Question 3

Q: How many people can stay in an apartment?

Accepted Answer

A: This depends on the apartment type booked. Generally speaking, the following rules apply: Studio Apartments - 4, One Bedroom Apartments - 4, Two Bedroom Apartments 6, Three Bedroom Apartments 8.

Question 4

Q: What is provided in the kitchenette?

Accepted Answer

A: The kitchenette includes cutlery, pots, pans, microwave/oven, IH cooktop, toaster, rice cooker, dishwasher and full-sized refrigerator.

Question 5

Q: How do I get to Oakwood Premier Tokyo?

Accepted Answer

A: Oakwood Premier Tokyo is easy to access from JR Tokyo Station.

Question 6

Q: What are the check-in and check-out times at Oakwood Premier Tokyo?

Accepted Answer

A: Check-in time for Oakwood Premier Tokyo is 3:00 p.m and check-out time is 11:00 a.m..

Question 7

Q: What are the facilities available at Oakwood Premier Tokyo?

Accepted Answer

A: Some of the more popular amenities offered at Oakwood Premier Tokyo include free wifi and Residents' Lounge.

Question 8

Q: Does Oakwood Premier Tokyo offer business services?

Accepted Answer

A: Yes, Oakwood Premier Tokyo offers guests access to business services such as printing, scanning and fax. Meeting rooms is available at additional charge.

Question 9

Q: Is there car parking available at Oakwood Premier Tokyo?

Accepted Answer

A: Yes, car parking is available at Oakwood Premier Tokyo. It is a machine parking located on the B2F of Tekko Building. JPY 3,300 per one night for in-house guest. Size limit applies.

Question 10

Q: Is there a minimum night stay requirement at Oakwood Premier Tokyo?

Accepted Answer

A: No, there is no minimum stay requirement at Oakwood Premier Tokyo.

Question 11

Q: Does Oakwood Premier Tokyo allow pets?

Accepted Answer

A: No, pets are not allowed at Oakwood Premier Tokyo.

Question 12

Q: What is the cancellation policy if you wish to cancel the booking?

Accepted Answer

A: The cancellation policy is depending on the contract. Please refer to Oakwood Premier Tokyo cancellation policy on our site for more details about any exclusions or requirements.

Question 13

Q: How much is an extra bed?

Accepted Answer

A: An extra bed is JPY12,320 per night (tax&service charge incld)

Question 14

Q: What is the smoking policy at Oakwood Premier Tokyo?

Accepted Answer

A: Oakwood Premier Tokyo does not permit smoking in public area and apartments but allows smoking in smoking booth located in the lobby.

Question 15

Q: What are some of the property amenities at Oakwood Premier Tokyo?

Accepted Answer

A: Top room amenities include Kitchen, air conditioning, flat screen TV, humidifier/air-purifier.

Question 16

Q: Are toiletries provided at Oakwood Premier Tokyo?

Accepted Answer

A: Yes, toiletries such as towels, toothbrushes, shampoo, body wash, hair conditioner are provided at Oakwood Premier Tokyo.

Question 17

Q: What are some of the child-friendly services and amenities available?

Accepted Answer

A: Oakwood Premier Tokyo provides baby chairs/cots, baby sofa, bed guard, shower chair upon request (Subject to availability)

Question 18

Q: What is the closest train, metro or bus station to Oakwood Premier Tokyo?

Accepted Answer

A: The closest train, metro or bus station to Oakwood Premier Tokyo are JR Tokyo Station and Otemachi Metro Station.

Question 19

Q: What popular attractions are close to Oakwood Premier Tokyo?

Accepted Answer

A: Guests at Oakwood Premier Tokyo can easily visit [Imperial Palace (2km)] located in the [Chiyoda-ku]

Question 20

Q: What popular shopping places are close to Oakwood Premier Tokyo?

Accepted Answer

A: Shopping options nearby Oakwood Premier Tokyo include Ginza Shopping area.

Question 21

Q: Does Oakwood Premier Tokyo have airport transportation?

Accepted Answer

A: No, Oakwood Premier Tokyo does not offer airport transportation for guests. Airport Limousine bus runs between Narita International Airport and Hotel. Taxi and Chauffer car can be arranged.

Question 22

Q: Can I make a special/specific request for my stay?

Accepted Answer

A: Any special requests for Oakwood Premier Tokyo will be noted at the time of the enquiry, and a further follow-up from our team will reveal whether any request can be accommodated.

Question 23

Q: What food & drink options are available at Oakwood Premier Tokyo?

Accepted Answer

A: Guests can enjoy food and beverages at in house Residents' Lounge and Tekko Avenue located in the same building complex which offers variety of restaurants during their stay.

Question 24

Q: Does Oakwood Premier Tokyo offer disability access?

Accepted Answer

A: Yes, Oakwood Premier Tokyo has a good range of accommodation options for disabled guests. Get in touch with a member of the team for information about what is available for disabled guests.

Question 25

Q: Is breakfast included at Oakwood Premier Tokyo?

Accepted Answer

A: No, breakfast is not included. Breakfast buffet is available daily at Residents' Lounge at JPY4,500 (tax incld) per adult, JPY2,400 (tax incld) per child.

Oakwood Premier Tokyo

Elevated Urban Living – A Hotel & Serviced Residence Seamlessly Connected to Tokyo Station