Question 1

Is there housekeeping service?

Accepted Answer

A: Yes, we offer housekeeping daily.

Question 2

Are there laundry machines?

Accepted Answer

A: Yes, there is laundry machines avaialble on 7th floor at Citadines Central Shinjuku Tokyo (charge apply).

Question 3

How many people can stay in an apartment?

Accepted Answer

A: This depends on the apartment type booked. Generally speaking, the following rules apply: Studio – 2 people

Question 4

What is provided in the kitchenette?

Accepted Answer

A: There is no kitchenette at Citadines Central Shinjuku Tokyo.

Question 5

How do I get to Citadines Central Shinjuku Tokyo?

Accepted Answer

A: Citadines Central Shinjuku Tokyo is easy to access from Shinjuku JR station is about 8 min walking distance from the hotel.

Question 6

What are the check-in and check-out times at Citadines Central Shinjuku Tokyo?

Accepted Answer

A: Check-in time for Citadines Central Shinjuku Tokyo is 2PM and check-out time is 11AM.

Question 7

What are the facilities available at Citadines Central Shinjuku Tokyo?

Accepted Answer

A: Some of the more popular amenities offered at Citadines Central Shinjuku Tokyo include restaurant, free wifi and the guest lounge.

Question 8

Does Citadines Central Shinjuku Tokyo offer business services?

Accepted Answer

A: No, Citadines Central Shinjuku does not offer business services.

Question 9

Is there car parking available at Citadines Central Shinjuku Tokyo?

Accepted Answer

A: No, car parking is not available at Citadines Central Shinjuku Tokyo.

Question 10

Is there a minimum night stay requirement at Citadines Central Shinjuku Tokyo?

Accepted Answer

A: No, there is no minimum night stay requirement at Citadines Central Shinjuku Tokyo.

Question 11

What is the cancellation policy if you wish to cancel the booking?

Accepted Answer

A: The cancellation policy is booking must be cancelled by 3PM the day before arrival to avoid a cancellation charge amounting to 1 nights rental fee. However, each rate plan/package may have different cancellation policy.

Question 12

How much is an extra bed?

Accepted Answer

A: An extra bed is JPY7,260 per night

Question 13

What is the smoking policy at Citadines Central Shinjuku Tokyo?

Accepted Answer

A: Citadines Shinjuku Tokyo does not permit smoking in the room and shared area.

Question 14

What are some of the property amenities at Citadines Central Shinjuku Tokyo?

Accepted Answer

A: Citadines Shinjuku Tokyo does not permit smoking in the room and shared area.

Question 15

What are some of the property amenities at Citadines Central Shinjuku Tokyo?

Accepted Answer

A: Top room amenities include working desk, air conditioning, flat screen TV, etc.

Question 16

Are toiletries provided at Citadines Central Shinjuku Tokyo?

Accepted Answer

A: Yes, toiletries such as towels, toothbrushes, shampoo, etc are provided at Citadines Central Shinjuku Tokyo.

Question 17

What are some of the child-friendly services and amenities available?

Accepted Answer

A: Citadines Central Shinjuku Tokyo provides child-friendly amenities upon request (Subject to availability).

Question 18

What is the closest train, metro or bus station to Citadines Central Shinjuku Tokyo?

Accepted Answer

A: The closest train station to Citadines Central Shinjuku Tokyo is JR Shinjuku station.

Question 19

What popular attractions are close to Citadines Central Shinjuku Tokyo?

Accepted Answer

A: Guests at Citadines Central Shinjuku Tokyo can easily visit Hanazono Shrine and Shinjuku Gyoen Park.

Question 20

What popular shopping places are close to Citadines Central Shinjuku Tokyo?

Accepted Answer

A: Shopping options nearby Citadines Central Shinjuku Tokyo include Takashimaya, Isetan and Marui.

Question 21

Does Citadines Central Shinjuku Tokyo have airport transportation?

Accepted Answer

A : Yes, Citadines Central Shinjuku Tokyo offers airport transportation for guests. Guests can select the airport transfer option during the booking process on our website.

Question 22

Can I make a special/specific request for my stay?

Accepted Answer

A: Any special requests for Citadines Central Shinjuku Tokyo will be noted at the time of the enquiry, and a further follow-up from our team will reveal whether any request can be accommodated.

Question 23

What food & drink options are available at Citadines Central Shinjuku Tokyo?

Accepted Answer

A: Guests can enjoy food and beverages at on-site restaurants - "Stella" during their stay.

Question 24

Does Citadines Central Shinjuku Tokyo offer disability access?

Accepted Answer

A: No, Citadines Central Shinjuku Tokyo does not provide disability access.

Question 25

Is breakfast included at Citadines Central Shinjuku Tokyo?

Accepted Answer

A: No, breakfast is not included.

Citadines Central Shinjuku Tokyo

Stay in the Heart of Shinjuku, Ideal for Both Business and Leisure