Question 1

Is there housekeeping service?

Accepted Answer

Yes, we offer housekeeping services daily and weekly (two times a week).

Question 2

Are there laundry machines?

Accepted Answer

Presidential Suite offers a laundry machine in the room. Alternatively, laundrettes are available in the laundrette room on the ground floor of building B (to cover rooms at buildings A and B) and the laundrette room on the ground floor of building C (to cover rooms at buildings C and D).

Question 3

How many people can stay in an apartment?

Accepted Answer

This depends on the apartment type booked. Generally speaking, the following rules apply:

Studio Room – 2 Persons
Suite Room - 2 Persons
One BR - 2 Persons
Two BR - 4 Persons
Presidential Suite - 2 Persons

Question 4

What is provided in the kitchenette?

Accepted Answer

The kitchenette includes an electric kettle, microwave oven, cooker hob & hood, electric range cooker, glassware, crockery, cutlery & utensils, mini refrigerator, fully-equipped kitchen, rice cooker and toaster (upon request).

Question 5

What are the check-in and check-out times at Citadines Berawa Beach Bali?

Accepted Answer

Check-in time for Citadines Berawa Beach Bali is 15.00 and check-out time is 12.00.

Question 6

What are the facilities available at Citadines Berawa Beach Bali?

Accepted Answer

Some of the more popular amenities offered at Citadines Berawa Beach Bali include free wifi, 2 swimming pool (ground floor and rooftop), kids pool, gym corner, restaurant, lobby cafe, juice bar, rooftop bar, lounge, yoga deck, pet playground, 2 laundrettes, kids playroom, meeting room, 24 hours guest service counter, room service and spa

Question 7

Is there car parking available at Citadines Berawa Beach Bali?

Accepted Answer

Yes, car parking is available at basement Citadines Berawa Beach Bali.

Question 8

Does Citadines Berawa Beach Bali offer business services?

Accepted Answer

Citadines Berawa Beach Bali offers guests access to business services such as the Canggu meeting room during their stay.

Question 9

Is there a minimum night stay requirement at Citadines Berawa Beach Bali?

Accepted Answer

No, there is no minimum night stay requirement at Citadines Berawa Beach Bali.

Question 10

Does Citadines Berawa Beach Bali allow pets?

Accepted Answer

Yes, pets are allowed at Citadines Berawa Beach Bali. Our Pet Policy click here.

Question 11

What is the cancellation policy if I wish to cancel the booking?

Accepted Answer

Please refer to Citadines Berawa Beach Bali cancellation policy on our site for more details about any exclusions or requirements.

Question 12

How much is an extra bed?

Accepted Answer

An extra bed is 300,000++ per night without breakfast or IDR 500,000++ per night inclusive of 1 breakfast. All rooms except the studio could accommodate an extra bed.

Question 13

What is the smoking policy at Citadines Berawa Beach Bali?

Accepted Answer

Citadines Berawa Beach Bali does not permit smoking in rooms but allows smoking in balcony rooms.

Question 14

What are some of the property amenities at Citadines Berawa Beach Bali?

Accepted Answer

Top room amenities include a kitchenette, air conditioning, flat-screen TV, mini fridge, balcony with a view, and bathroom with a separate shower.

Question 15

Are toiletries provided at Citadines Berawa Beach Bali?

Accepted Answer

Yes, toiletries such as towels, hand towels, bath mat, toothbrushes, shampoo+shower gel+conditioner (3 in 1), soap, lotion, tissue rolls, tissue facials, sanitary bag, cutton bud, and hair dryer are provided at Citadines Berawa Beach Bali.

Question 16

What are some of the child-friendly services and amenities available?

Accepted Answer

Citadines Berawa Beach Bali offers child-friendly services such as a kid's playground and kids' pool and provides child-friendly amenities such as baby cots (Upon request and subject to availability).

Question 17

What is the closest train, metro or bus station to Citadines Berawa Beach Bali?

Accepted Answer

Citadines Berawa Beach Bali is not close to public transportation or a bus stop station. Mostly the guests use online transportation (Gojek, Grab or taxi).

Question 18

Does Citadines Berawa Beach Bali have airport transportation?

Accepted Answer

Citadines Berawa Beach Bali offers airport transportation for guests. Guests can select the airport transfer option during the booking process on our website.

Question 19

Can I make a special/specific request for my stay?

Accepted Answer

Sure. Any special requests for Citadines Berawa Beach Bali will be noted at the time of the inquiry, and a further follow-up from our team will reveal whether any request can be accommodated.

Question 20

Does Citadines Berawa Beach Bali offer disability access?

Accepted Answer

Yes, Citadines Berawa Beach Bali has a good range of accommodation options for disabled guests. Get in touch with a member of the team for information about what is available for disabled guests.

Question 21

Is breakfast included at Citadines Berawa Beach Bali?

Accepted Answer

Yes, breakfast is included. Breakfast timing at 7.30 AM - 11 AM, location at All Day Dining Restaurant by Lemon & Salt, buffet breakfast.

Question 22

Are there any party rules at Citadines Berawa Beach Bali?

Accepted Answer

Yes, there are party rules at Citadines Berawa Beach Bali, there is no party in the room and the venue's party cannot past 10 PM.

Serviced Accommodation in Canggu